Had too many AC slot dollar bonuses and offers not to squeeze in an overnighter last night. We stayed at Showboat because I had previously canceled our 2 nighter at The Borgata through an email, being too lazy to call to cancel just one of the nights.
Anywho made some new discoveries, some good, some not so good.
A couple of the Good:
Slots seemed looser at Showboat and The Borgata.
The Bortgata buffet had incredible chocolate covered pretzels on their desserts.
The Wild West Buffet has a new collection system for the earn a free buffet coupon that enabled people to go right in without waiting on the cashier line.
The Bad:
I ate way too many chocolate covered pretzels.
The Wild West earn a buffet offer is ending this month just after improving the line wait.(last year it continued in June)
Showboat wanted $20 more for a Boubon Tower upgrade, even though I had reserved a comped Premium room so they are playing games like Ballys. Also Showboat may start charging extra for early check-ins when their one great feature was not making folks wait for a room if one is available. Guess they are getting extra business with Revel next door but they best be careful not to piss off their regular customers too much. The Summer will end and so will their reservations.
OK so Revel is starting to try to lure the higher tiered players into their casino with free parking, free slot play, comped rooms, etc. They are offering Tier 3 and 4 a whooping $50 slot play. Heck my Red label and DH's Black label each got $40 free play today at The Borgata Mystery Slot Bonus and we do not have to earn $500 comp dollars to get a free room!!! Plus The Borgata charges $5 in room taxes/fees to Revel's $35! Thanks but No Thanks. The main incentive for us to keep DH Black Label is the $10 comp entry into The Borgata's buffet or Amphora Lounge. Still no incentive for us to play at Revel.
If the new casino in town wants to lure customers away from their home base, the offers have to be better than those the home base is already offering.
Showing posts with label CET Showboat. Show all posts
Showing posts with label CET Showboat. Show all posts
Friday, May 18, 2012
Thursday, December 22, 2011
How Harrahs (CET) has ruined its brand
In the past, we have always booked Christmas eve and Christmas at Harrahs. Even though we can get both Friday and Saturday night comped at almost all 4 CET casino resorts this year, I cancelled and have decided not to go. Harrahs' Diamond Lounge isn't even opened Friday night and Reflections is gone so the fun Christmas eve dinner we used to get is gone as well.
Our last Saturday night stay at Showboat was horrible. Drunks shouting in the hall and banging on the doors all night. This behavior has been happening at almost all AC hotels on partying nights since they stopped offering comped rooms to their regular moderate gamblers and rather sell a room to a gang of young adults instead. However, The Borgata rooms, both Classic and Water Club seem more sound proofed. Also since Showboat's casino was so empty, the potential criminal element stuck out. Both my husband and I felt like we were being stalked for possible voucher snatching or whatever. The only place I felt safe was the elevator area and elevator because just one was working so always a crowd waiting and a crowded elevator. Safety in numbers. Other disappointments were that the Diamond Lounge was closed on a Saturday night and we really wanted to try Showboat's DL on a Saturday night hearing good things about it online. Also the maid only left decafe coffee packets in our room, making me use an old packet I had brought from home instead. What is the $13 a night for? That extra room assessment charge should include making sure each room has real coffee packets.
DH is already Platinum this year and since the Diamond lounges now charge $10 comp each and it is much harder to earn comp for inferior food compared to The Borgata, I prefer for most of our gambling to be done at The Borgata, earning those delicious meals as we play. I have practically stopped playing my card at any CET casino, not even bothering to go for Platinum, myself, even though I was over halfway there in March. I had every intention of going Diamond this year until I discovered just how much better The Borgata does everything, even before the sudden charge for Diamond Lounges started. I will only play my card if there is a promotion worth playing for like a free buffet. CET's stupidity was really exposed when Diamond players couldn't earn a free buffet at Wild West this spring while Gold and Platinum could. Bad enough they started charging for the Diamond lounges but not allowing Diamonds to earn a free buffet just was a totally ridiculous decision.
The Borgata besides offering so many more bonus downloads even costs just $5 a night in fees compared to Harrahs' inflated $13 a night. However, as much as I love The Borgata, I find I feel like playing slots less than when we went to 4 other casinos for diversity so have been traveling to AC less often. Between not losing as much at CET and saving on traveling expenses and The Borgata's generous bonus downloads, our AC trips have actually become profitable!
Now that The Borgata is renovating its Classic rooms and is still upgrading all Diamond players to Black Label, I think most regular AC slot players will see how much better The Borgata does everything and will stop pursuing CET Diamond status and will earn Black Label instead like we have the past 2 years. I cannot imagine The Revel offering more than The Borgata either. Just hope that The Revel's opening will make the weekend and summer comped rooms more available at The Borgata (and the Amphora Lounge line shorter).
ETA: Found out we may be offered the Harrahs buffet for free since their DL is closed tomorrow night but still not going. Last Saturday night at Showboat left me not wanting to stay and play slots at any of their properties.
Our last Saturday night stay at Showboat was horrible. Drunks shouting in the hall and banging on the doors all night. This behavior has been happening at almost all AC hotels on partying nights since they stopped offering comped rooms to their regular moderate gamblers and rather sell a room to a gang of young adults instead. However, The Borgata rooms, both Classic and Water Club seem more sound proofed. Also since Showboat's casino was so empty, the potential criminal element stuck out. Both my husband and I felt like we were being stalked for possible voucher snatching or whatever. The only place I felt safe was the elevator area and elevator because just one was working so always a crowd waiting and a crowded elevator. Safety in numbers. Other disappointments were that the Diamond Lounge was closed on a Saturday night and we really wanted to try Showboat's DL on a Saturday night hearing good things about it online. Also the maid only left decafe coffee packets in our room, making me use an old packet I had brought from home instead. What is the $13 a night for? That extra room assessment charge should include making sure each room has real coffee packets.
DH is already Platinum this year and since the Diamond lounges now charge $10 comp each and it is much harder to earn comp for inferior food compared to The Borgata, I prefer for most of our gambling to be done at The Borgata, earning those delicious meals as we play. I have practically stopped playing my card at any CET casino, not even bothering to go for Platinum, myself, even though I was over halfway there in March. I had every intention of going Diamond this year until I discovered just how much better The Borgata does everything, even before the sudden charge for Diamond Lounges started. I will only play my card if there is a promotion worth playing for like a free buffet. CET's stupidity was really exposed when Diamond players couldn't earn a free buffet at Wild West this spring while Gold and Platinum could. Bad enough they started charging for the Diamond lounges but not allowing Diamonds to earn a free buffet just was a totally ridiculous decision.
The Borgata besides offering so many more bonus downloads even costs just $5 a night in fees compared to Harrahs' inflated $13 a night. However, as much as I love The Borgata, I find I feel like playing slots less than when we went to 4 other casinos for diversity so have been traveling to AC less often. Between not losing as much at CET and saving on traveling expenses and The Borgata's generous bonus downloads, our AC trips have actually become profitable!
Now that The Borgata is renovating its Classic rooms and is still upgrading all Diamond players to Black Label, I think most regular AC slot players will see how much better The Borgata does everything and will stop pursuing CET Diamond status and will earn Black Label instead like we have the past 2 years. I cannot imagine The Revel offering more than The Borgata either. Just hope that The Revel's opening will make the weekend and summer comped rooms more available at The Borgata (and the Amphora Lounge line shorter).
ETA: Found out we may be offered the Harrahs buffet for free since their DL is closed tomorrow night but still not going. Last Saturday night at Showboat left me not wanting to stay and play slots at any of their properties.
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