Monday & Ready to Rumble with the fuel company

This morning I did the Kukuwa Teen workout then some of Shaun T's Rock It Out, mostly with Fitstix and finished with Classical Stretch.

Expecting one of the top service guys from the fuel company today to replace any radiator valves that need replacing for free this afternoon. Would have had him come this morning but it is our son's birthday and didn't want him woken up cuz one of the hissers are in his room. If too much water is released as steam from a radiator valve and not dropped back into the system, more fresh water needs to be used to refill and fresh water is more corrosive to the system.

Next week am expecting a call from a top executive of the oil company to discuss our differences. Our contract is missing the back/reverse side that lists materials as well as Terms&Conditions. We have found some stuff on the front that implies we are being charged extra for standard items that are included in the system. Also they finally delivered a thermostat over 48 hours after the system installation but it was a different brand than listed. So we have plenty of reasons to contest the contract. Of course, that doesn't include several false verbal promises made by the sales rep. Meanwhile, DH found an advertisement claiming Buyers Club customers get $250 off of equipment. We had joined the Buyer's Club for $25 to pre-pay for oil this winter and have yet to get the second delivery, much of which is still pre-paid so they should honor that $250. They have an A+ Better Business Bureau rating at stake to satisfy us. They had 2 claims in the last 36 months which had been resolved. Worse they can do to us is take out the system and ruin our credit rating. I'll just have my plumber install gas if they are that dumb.

Then there is my blog :) I noticed because it is a google blog, almost anything searched on google that is mentioned clearly in my blog shows my blog on a search. If they satisfy us, I will not mention their name. If they do not satisfy us, no customer who checks the internet will have anything to do with them. Most oil companies are struggling to keep customers and gas heat is much preferred in our area.

We have never fought before though we had good reasons:
Had a new paint job on the house which was followed within 30 minutes by an intense storm and the paint job streaked alot from rain.
Had the roof replaced with holes in their plastic sheet which allowed tar spots all over the paint.
Had those windows replaced in the den which then leaked because of the ice damn in the gutter and will be reroofing the den and getting a new gutter.

This was the service straw that broke the camel's back and I am ready to rumble

ETA: Actually the executive calling me next week is the OWNER of the fuel company! The engineer who came today is ordering alot of radiator adjustments next week. Vents will be free but one radiator's valve is leaking and will need some real work. The engineer was shown our two copies of the contract and couldn't believe the errors made. For example, the first one called for over one and a half million dollars deposit (kid you not!). Don't know what that sales rep was eating or drinking those days.