When a CET slot machine malfunctions, you can request timely help if the cardreader is working properly. Haven't a clue how The Borgata responds to a malfunction cuz my husband had to find a security guard to get a slot attendant the two times it happened to me.
If you are alone, you are SOL.
Also all play is counted at CET but comp dollars have a $5 daily minimum at The Borgata to accumulate. If you play less than the $5, the dollars still get added to your annual tier status but not to your comp dollar balance. It takes the equivalent of 100 CET tier credits to earn the $5 minimum at The Borgata.
Now let me count the ways that The Borgata surpasses CET:
The Borgata comped us rooms in the summer while CET left us out in the cold, .....um heat.
The comped rooms at the Borgata are $8 a night cheaper than CET's taxes and fees.
Comp dollars accumulate twice as fast at TheBorgata.
Borgata Black Label upgrades are given freely to CET Diamond cardholders.
Black Label members and a guest cost $10 in comp each for either The Buffet or the Amphora lounge. The Buffet is opened for breakfast and lunch as well as dinner daily while Diamond lounges do not open till 2pm on weekdays and noon on weekends. The Amphora lounge is opened till 10PM when the Diamond lounge closes at 7:30PM on weekdays.
The food at The Borgata is far superior to the Diamond lounges.
The Borgata gives several generous bonus slot downloads a month in addition to an earned slot download when more than $10 comp is earned in a gambling day playing slot machines (like CET you have to play twice as much on poker slot machines for the comp). The earned slot dollars are half the amount of the comp dollar so you get $5 slot download if you earn $10 comp.
Black Label is earned by getting 1000 comp dollars within a year after an upgrade or the equivalent of 20,000 CET tier credits. Now that Harrahs charges for Diamond admittance if you have less than 25,000 tier credits in a calendar year, this previous higher Black Label cutoff is a bargain if you are a couple and combine your play on one card like many couples will have to do to achieve the new higher Diamond status. Best part is you earn the comp dollars twice as fast at The Borgata, have more extended hours for eating, better food and more comped rooms with cheaper fees. It's an easy decision if you are a couple who goes to Atlantic City frequently like us.
The Black Label upgrade is good for a full year from the day you upgrade so you do not have till just the end of December of the current calendar year to earn your next year. You can pick your one year anniversary month yourself by upgrading whenever you choose. The first upgrade gets you a $100 slot download, $20 in comp and a free room. If you upgrade again further down the road, you do not get these extras again, just Black Label status for the whole year, starting from the day you upgrade.
One other thing, CET marketing makes alot of mistakes, accidentally blocking offers both in snail mail and online and in addition, your offers may never get to you if the postal system doesn't deliver it properly. We have seen free buffet offers online and never received the coupons.
All of my offers including cashback were blocked for a whole year right in the middle of several consecutive Diamond years!
ETA: Sad but true, The Borgata failed to correctly enter a bonus download for DH one week in January. Their Customer Care claims it is based on play ..... NOT! DH's card has 15 times the play as mine and I am being offered the bonus download the 2 days they fouled up for him! Thankfully, his bonus downloads seem to be properly entered all of the other weeks before and after so just a one time glitch. Think his invitation to a slot tournament contributed to the mistake.
ETA: Found another thing CET does better. The tunes they play are usually oldies that I love. The Borgata plays annoying repetitive instrumentals that sound like elementary school bands practicing, over and over and over again, day after day after day. I pity their employees.
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